Shipping policy

Velarve is committed to a clear, reliable delivery experience. We offer free shipping on every order within the United States, with no minimum spend.

Where we ship

We currently ship to addresses within the United States only.

Order cutoff and handling

Orders placed before 3:00 PM ET on a business day enter processing the same day. Orders placed after the cutoff, or on weekends and holidays, begin processing the next business day. Handling takes 1–2 business days (Monday–Friday).

Delivery times

Handling time: 1–2 business days.
Transit time: 4–7 business days.
Estimated total delivery: 5–9 business days from the day you order.

Shipping costs

Free standard shipping applies to all U.S. orders with no minimum order value. Any applicable taxes are calculated and shown at checkout.

Carriers

We ship through trusted carriers including USPS, UPS, and FedEx. The carrier for your order is chosen based on your delivery address.

Tracking your order

As soon as your order ships, we email you a tracking number so you can follow your package from our warehouse to your door.

Delayed or lost packages

If your tracking stalls or a package appears lost, contact us at support@velarve.com or +1 (984) 258-0216 and we'll resolve it with the carrier on your behalf.

Contact information

Velarve
414 Fayetteville St, Floor 4, Raleigh, NC 27601, United States
Email: support@velarve.com
Phone: +1 (984) 258-0216
Instagram: @velarveus
Customer service hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)
Response time: within 24 hours