Terms of service

These Terms of Service ("Terms") govern your access to and use of velarve.com and any purchase you make from Velarve. By browsing or buying from our store, you agree to these Terms. If you don't agree, please don't use the site.

1. Eligibility

By using Velarve, you confirm that you are at least the age of majority in your state of residence, or that you have the consent of a parent or guardian. You agree not to use our products for any unlawful purpose.

2. Use of the store

We may refuse service, cancel orders, or limit quantities at our discretion. You agree to provide accurate account and purchase information for every transaction.

3. Products and pricing

We work to display products and prices accurately, but we don't warrant that descriptions, colors, or pricing are always error-free. Prices and availability may change at any time without notice.

4. Orders and acceptance

Your order is an offer to buy. We may accept or decline it, and we reserve the right to cancel any order we suspect to be fraudulent or placed in error.

5. Returns and refunds

Purchases are subject to our Refund & Return Policy, which forms part of these Terms.

6. Accuracy of information

Content on this site is provided for general information and may not always be current. We may update or correct information at any time without notice.

7. Third-party tools and links

We may offer access to third-party tools and links "as is," without warranty. Your use of any third-party service is at your own risk and subject to that provider's terms.

8. User submissions

If you send us comments, reviews, or ideas, you grant us the right to use them without restriction or compensation. You agree not to submit unlawful, misleading, or harmful content.

9. Prohibited uses

You may not use the site or its content for any unlawful purpose, to infringe others' rights, to transmit malware, or to interfere with the security of the store.

10. Disclaimer and limitation of liability

The store and its products are provided without warranties of any kind except those required by law. To the fullest extent permitted, Velarve is not liable for indirect or consequential damages arising from your use of the site or products.

11. Indemnification

You agree to indemnify and hold Velarve and its team harmless from claims arising out of your breach of these Terms or your misuse of the store.

12. Severability

If any part of these Terms is found unenforceable, the remaining provisions stay in full effect.

13. Termination

These Terms remain in effect until ended by you or us. We may suspend or end your access at any time if you breach them.

14. Governing law

These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict-of-law rules.

15. Changes to these Terms

We may revise these Terms by posting an updated version on this page. The current version always applies to your use of the store.

Contact information

Velarve
414 Fayetteville St, Floor 4, Raleigh, NC 27601, United States
Email: support@velarve.com
Phone: +1 (984) 258-0216
Instagram: @velarveus
Customer service hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)
Response time: within 24 hours